At Eva Marka, your satisfaction is our top priority. We are committed to providing high-quality products and a safe, comfortable shopping experience.
Return Policy:
• Products can only be returned in the case of a manufacturing defect or an error on our part (such as receiving the wrong item or a defective product).
• You must report the issue immediately upon receiving the order, along with photos clearly showing the problem.
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🔄 Exchange Policy:
• We offer free exchanges in the following cases:
◦ You received the wrong product
◦ The item is damaged or has a manufacturing defect
• If you would like to change the size or exchange the product for another for personal reasons (and there is no error from our side), this is possible under the following conditions:
◦ The product must be in its original, unused condition
◦ The customer is responsible for the shipping fees related to the exchange
• Exchange within 3 days only from the date of receiving the order
